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At BOMBAY HARIDWAR EXPRESS LOGISTICS, we understand that our clients may have some questions regarding our services. Here are some of the most common questions we receive along with their answers. If you don't find the answer to your question, please do not hesitate to contact us and we will be happy to assist you.

  • What sets Bombay Haridwar Express Logistics' Package Express Services apart from others?
    Our Package Express Services stand out with features like Proper handling, timebound delivery, door-to-door booking and delivery, the use of closed weather-proof containerized vehicles for secure transportation.
  • How does the "Assured Delivery Schedule or timebound delivery" work?
    We provide an assured delivery schedule or timebound delivery for all our services and destinations. This commitment ensures that your packages reach their destination within the specified timeframe, giving you peace of mind.
  • What is the advantage of Neighborhood Franchisee Counters?
    Our strategically located franchisee counters make it convenient for you to both book and receive packages. This local accessibility ensures a seamless and efficient experience for our customers.
  • Can I choose a deferred/hold delivery option for my packages?
    Yes, we offer deferred/hold delivery services with the option for warehousing at the destination for a limited period. This flexibility allows you to manage deliveries based on your specific requirements.
  • How does the Package Collect service work?
    With our Package Collect service, we collect the invoice amount at the time of delivery. This convenient option streamlines the payment process and enhances the overall customer experience.
  • What is the process for In Transit Sale and through Bank Transaction Booking?
    We facilitate in-transit sale and offer the convenience of bank transaction booking for packages. This ensures a secure and transparent transaction process for both the sender and the recipient.
  • Are there different pickup and delivery options available?
    Absolutely! We provide door pick-up, door delivery, and flexible pickup and delivery options to suit your convenience and schedule.
  • What is the proof of assured delivery, and how is it provided?
    We provide a hard copy of the proof of assured delivery for all our services. This document serves as tangible confirmation that your package has been delivered as promised.
  • What type of vehicles do you use for package transportation and what level of insurance coverage do you provide?
    At Bombay Haridwar Express logistics, we use closed, all-weather proof containerized vehicles for the movement of packages. This ensures the safety of high-value and fragile items throughout the transportation process. However, it is important to note that All Risk coverage is the responsibility of the party shipping the items and the party receiving the items. We recommend that our customers purchase insurance coverage for their packages to ensure complete protection during transit. We also offer insurance coverage options for an additional fee, so please contact us for more information.
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